main menu STORE CONTEST BLOG ABOUT US HELP CENTER search Design Store START A DESIGN HELLO, SIGN IN! login cart STORE CONTEST BLOG ABOUT US SIGN IN SIGN UP HELP CENTER Support Registration FAQ Contact Us FAQ Q. What is SHAPL’s "Crowd Design Commerce"? For Customers,Crowd Design Commerce is the service that manufactures and sales the design selected by the number of Likes among the product designs from designers posted on SHAPL. This allows consumers to participate in the production of their desired design products and purchase them at wholesale prices. And the selected designers receive the royalty per sale of the product.For Designers,Crowd design is the world's first product design B2C service where designers around the world can participate free of charge to produce and promote their own design. SHAPL produces and sells creative designs with number of "Likes" in 30 days on the website and the selected designers receive the 10% royalty per sale of product. For designs that are unproducible designs, a maximum of $100,000 will be rewarded depending on the number of likes. However, rewards and royalties will not be paid for simple promotions other than product production or design transfer. Q. What are the benefits for consumers who "Like"their favorite designs? You can active participate in manufacturing a design through clicking "Like" on the product on our SHAPL homepage. Once you click "Like", you will also receive SHAPL coins up that can be applied for discounts on any SHAPL products (limited to three times a day). Q. Why are SHAPL products cheaper? SHAPL, manufacturing company, manufactures products and directly sells at wholesale prices to consumers around the world without distribution process that accounts for 80% of retail prices. Q. How is the quality of the products sold? SHAPL offers creative design products at an innovative price through reducing 70% of the distribution cost by selling them directly to consumers in simplified packaging. Q. Is purchasing and shipping possible anywhere in the world? The Paypal billing system allows you to buy our products from anywhere in the world, and your purchase will be shipped directly through SHAPL.(Naver-Pay only for South Korea) Q. How do I exchange or refund my purchase? If you want to exchange or refund due to defective product, please take a picture of the defective product within 7 days and register the photo on SHAPL homepage. However, exchange and refund due to simple remorse will be charged shipping. Q. How do I get warranty service? You can get warranty service anywhere in the world. However, thewarranty period may change depending on the type of product. Q. What product design types can participate? You can participate in all product designs such as living goods, electronics, fashion, mobile life, outdoor, and even vehicle products. You can also participate in the concept designs of each product line. Q. Can I participate by the design that is already manufactured designs, too? You can also participate in SHAPL with the design that was manufactured.However, in the case of just promotions that are not for re-production or not for the purpose of selling inventories in SHAPL, no rewards or royalties will be paid according to the number of likes on your design. Q. What are the cautions for uploadthe design? It's important to upload your own design and express it in an image-driven way so that it's best understood by consumers around the world who have different languages. Q. Who owns the copyright of the design? If the designer of a selected design wish to receive a prize money as a reward or royalty, the ownership of the designs are transferred to SHAPL or the license is monopolized by SHAPL through a contract. Q. What is the protection policy for the participation design? For selected designs, designers receive the registration service of the design patent by free of charge through the SHAPL Design Protection System.In addition, the competitive pricing of SHAPL through direct sales allows protection of the designers' design based on the market principle.